Important Message About Our Sales Centers

We will be making some important changes to our Sales Center operations to support the health and safety of all our Preferred Members and employees.

Changes to the Los Angeles and Memphis Distribution Centers
Beginning on Monday, March 23, you will no longer be able to do walk-in and pick-up orders at our Los Angeles and Memphis Distribution Centers. Both Distribution Centers will be shipping orders only.  

Advanced Will Call (AWC)
Additionally, and also effective Monday, March 23, you will not be able to do walk-in and cash orders at all other Sales Centers and pick-up counters. It will be mandatory to use Advanced Will Call (AWC) to schedule all pick-up orders. AWC allows you to notify the Sales Center to prepare your orders beforehand, and when completed you will receive a text alert letting you know that your order is ready for pick up.


Important Precautionary Measures
To further support everyone’s safety, please follow these additional precautionary measures.

  • Place orders ahead of time through our Call Center or online on
  • Minimize the number of people you bring to the Sales Center (2 max)
  • If you are feeling sick, please ask someone to pick up your order for you

We understand these are challenging times for all the members of our community, but we want you to know that we’re here for you – now more than ever.